The patients of Valley Regional Imaging, a full-service centre, offering CT, MRI, ultrasound, radiography, fluoroscopy, mammography, and bone densitometry examinations in Fayetteville, NC (USA), won’t find ballpoint pens and paper forms at this facility. Instead, their data is being recorded on Wacom’s interactive pen display. This electronic technology expedites registration workflow, reduces a variety of operational expenses.When a patient arrives for a check-up, the centre’s receptionist looks up the patient’s data in the RIS, displaying all associated documents and forms - typically 30 to 40 – that the registration clerk can select .
Once checked in, the patient is invited to a cubicle and either enters demographic data or confirms that the existing RIS information on the form is correct. Patients can make modifications themselves or ask the clerk to do it for them, and they sign the form using the electronic signature box and an interactive pen.The centre tracked cost savings. From January 2010 to July 2010, when the former RIS was being used, the administrative cost to process 19,694 patients was $66,960. From August 2010 to May 2011, 31,504 patients were processed at a cost of $26,778. The cost of processing a patient dropped from $3.40 per patient to 85 cents.
“While many costs seem small, they all add up and contribute to the return on investment for purchasing the RIS,” says executive director Rhonda Mayorga, PhD. “Our business has been streamlined, and as an added plus, our operations are greener with respect to environmental impact.” Read the full story at Aunt Minnie’s.



The German healthcare specialist
